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Q:Is there any software to install?
A:No. DocTrax is a web-based application so there is no software to install. Your account can be accessed anywhere you have access to the internet.
Q:How do I start using DocTrax?
A:When you sign up for your account you establish a username and password that will provide access to the website.
Q:Can I cancel at any time?
A:Yes, you can cancel your account at any time. There are no long-term contracts.
Q:How do I pay for DocTrax?
A:Your credit card will be charged monthly.
Q:How much does it cost?
A:Click here to see our pricing page.
Q:Is my data secured?
A:Yes. DocTrax is hosted on state of the art servers at our secure facility. Your data is backed up nightly. Plus our application uses 128-bit SSL encryption which is what all the leading e-commerce websites use.
Q:What if I have a question or problem with my account?
A:Unlike many companies today, with DocTrax you can still speak to someone on the phone. Contact us any time for help with your account.
Q:Can I use DocTrax on my Mac?
A:Yes. DocTrax can be used on Macs and PCs. The only technical requirement is an Internet connection.
Q:Do I need an ID for everyone at my company?
A:That is up to you. You can share IDs or create one for each member on your team. There is no cost to create additional IDs/usernames.


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